Thank you so much for supporting my small shop! Each item is handmade or carefully prepared, so please take a moment to read through our cancellation and return policy below 🌼
🧺 Cancellations
If you’d like to cancel your order, please contact me within 12 hours of purchase.
Once your order has been processed or shipped, I’m unfortunately unable to cancel it.
💌 Returns & Exchanges
Because all items are made and packed with care, I generally do not accept returns or exchanges. However, if there’s an issue with your order (for example, the wrong item or a damaged product), please reach out within 5 days of delivery with your order number and photos if possible — I’ll be happy to help find a solution!
🧵 Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact me within 5 days of receiving it. I’ll do my best to replace the item or offer a suitable solution.
📦 Return Shipping
If a return is approved, the buyer is responsible for the return shipping cost unless the item arrived damaged or was sent in error.
💕 Contact
If you have any questions or concerns about your order, please don’t hesitate to message me or email alitalamperd@gmail.com or use our contact form https://bluenotesbyali.com/pages/contact — I’ll be happy to help!